Complimentary shipping — Shipping fees will be deducted from your cart upon reaching the minimum required amount. Please note that free deliveries entitlement are based on the final amount payable i.e. after any voucher deductions or discounts.

Standard Shipping

Rate
SGD 5
Complimentary for order above SGD 60

Delivery Leadtime
2-5 working days from date of order

Next Day Delivery

Rate
SGD 25

Delivery Leadtime
Next business day delivery for orders placed before 12PM.

We ship all international orders via Fedex and Ninjavan (for Malaysia).

Zone 1: Malaysia

Rate
SGD15 (Ninjavan)
Complimentary for orders above SGD 400

SGD 30 (Fedex)

Zone 2: Hong Kong, Indonesia, Philippines, Thailand, Vietnam

Rate
SGD 50

Zone 3: Australia, Japan, Korea, New Zealand, Taiwan

Rate
SGD 70

Zone 4: Europe, United States, Canada and Rest of the World

Rate
SGD 90

Note:

Our international shipping rates do not include import tax, duties, tarriffs and custom fees. These fees will be borne by the customer where applicable.

Kindly familiarise yourself with your country's laws and regulations before placing an internaional order, as we will not be responsible for the following:
• Parcels are refused due to high duties and taxes.
• Parcels unable to clear customs due to restrictions.
• Missing items due to customs confiscation.

Unfortunately, we cannot be responsible for lost packages where the order status has been registered as delivered. If your package is missing, please contact us immediately by using the contact form or writing in to support@eija.co and we will begin an investigation with our courier partner to attempt to track down the package.

Please ensure your shipping address is accurate and that the delivery location is safe for contactless delivery. You can leave specific delivery instructions at checkout.

We do not offer returns or exchanges on change of mind purchases.

In the unfortunate event that the items are damaged during transit, please contact us at support@eija.co with proof of damage. We will gladly exchange damaged orders reported within 48 hours from date of delivery.